Returns & Exchanges
At SoFyre, we want you to be completely obsessed with your new look, which is why we offer a 30-day window for easy returns or exchanges on all unworn items. Simply ensure your garments are in their original condition with all tags attached to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Once your request is approved, download and print the pre-paid shipping label provided via email and attach it securely to your package.
- 3.Pack and Ship
Place your items in their original packaging and drop the parcel off at any authorized carrier location within 7 days of receiving your label.
- 4.Receive Your Refund
After our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.